Welcome to Eklingji Gold Palace (“we”, “us”, “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website https://eklingjigoldpalace.com/ and when you purchase jewellery or services from us.

1. Information We Collect

We collect different types of information in connection with your use of our Site or transactions with us, including:

a. Personal Data
This may include your name, email address, postal address, phone number, billing/shipping address, payment information, and other similar information you provide when you place an order, subscribe to our newsletter, contact us, or register an account.

b. Non-Personal / Technical Data
We may automatically collect information about your computer or mobile device when you visit the Site, including your IP address, browser type, operating system, referring URLs, pages viewed, time & date stamps, and cookie/usage data.

c. Cookies and Tracking Technologies
We use cookies, and similar tracking technologies, to facilitate your experience on the Site (for example to keep items in your cart, recognise you on return visits, and gather analytics). You may refuse cookies via your browser settings, but doing so may limit some functionality of the Site.

2. How We Use Your Information

We use the collected information for purposes such as:

  • To process and fulfil your orders, including payments, shipping and order confirmations.

  • To manage your account (if you create one) and provide customer support.

  • To send you marketing and promotional communications (if you have opted-in) about our products, offers, events.

  • To improve our website, products and services – analysing site usage, preferences, trends.

  • To comply with legal obligations, prevent fraud, enforce our terms and protect our rights.

3. Disclosure of Your Information

We may share your information in the following situations:

  • With service providers and partners who assist in our business operations (for example payment processors, shipping carriers, analytics providers), provided they agree to keep the information confidential and use it only for the intended purpose.

  • To comply with applicable law or respond to lawful requests by public authorities.

  • In connection with a business transfer (for example sale, merger, or acquisition) – where your information may be one of the transferred assets; in such case we will take steps to ensure your information remains protected.

  • We do not sell, trade or rent your personal information to third parties for their marketing purposes without your explicit consent.

4. Security of Your Information

We take reasonable administrative, technical and physical security measures to safeguard your personal data from unauthorised access, disclosure, alteration or destruction. However, no internet or e-mail transmission is ever 100% secure, so while we strive to protect your data, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, such as:

  • The right to access, correct, update or delete the personal information we hold about you.

  • The right to opt-out of receiving promotional communications from us (you can unsubscribe via the link in any marketing email or contact us directly).

  • The right to disable certain cookies or tracking technologies via your browser settings (though this may affect functionality).

  • If you are under a certain age (for example under 13 years of age) please do not provide us with your personal information without parental consent.

If you wish to exercise any of these rights, please contact us at the details below.

6. Children’s Privacy

Our Site and services are not directed to children under the age of [ insert age – e.g., 13 or 16 depending on your jurisdiction ]. We do not knowingly collect personal information from children if we become aware that we have collected such data without verified parental consent, we will take steps to delete it.

7. Links to Other Websites

Our Site may contain links to third-party websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of our Site following any changes constitutes your acceptance of such changes. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact:
Eklingji Gold Palace
Email: eklingjigoldpalace@gmail.com

Phone: +91 94296 52012